Collection and use of personal information

Our work is based on trust. Confidentiality and data protection are therefore very important to us. While using our Internet service, you may enter personal data, e.g. your name or your address, but also other identifying information.

In addition, you can also visit our website to retrieve information without telling us who you are. We store information that is sent by your browser, but which cannot be directly attributed to identified or identifiable persons. This data will be used for statistical purposes. As an individual user, you will remain anonymous. Further information for the provision of the website and the creation of log files can be found here.

Use of your information complies with the EU General Data Protection Regulation (GDPR) and other applicable regulations. All personal information is encrypted in transit to prevent its misuse by third parties. Your personal information is processed and used exclusively for the purpose of verification and implementation of a contract or as part of dealing with your request. Your personal information will only be passed on with your consent or if we are legally obliged to do so. You may at any time revoke such consent with future effect. We have summarized the exact procedure for you in our data protection information.

If you have questions about data privacy and data storage, you can contact our data protection officer directly at:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Upon your explicit request, we will at any time grant you access to the personal data concerning you that we have stored.

ProCredit Bank Germany only uses cookies that are necessary for technical reasons. More information on this can be found in the